NT
Nash

Front Desk Dashboard

3-step intake flow: report intake → build order → ready for RTP

New Intakes
0
Waiting for assignment
Building Orders
0
Actively being created
Ready for RTP
0
Ready for routing
Aging Alerts
0
Items over 30 min SLA
1
Reported Intake
New requests from Gmail
0
2
Building Order
Agent collecting details
0
3
Ready for RTP
Order created, next team
0